My experience has been phenomenal !
My experience has been phenomenal at NSOMS.
I met Dr Choi in 2015 and I immediately felt comfortable in trusting him to do the surgery. I then met Dr Payne in 2019 and their combined knowledge, expertise and professionalism in the field made my journey a good experience.
They have been honest, trustworthy and true to their word from the moment I met them. They have gone above and beyond in ensuring that I was satisfied with the final results.
The patience and dignity that was shown towards me from all the staff was immensely appreciated.
I would definitely recommend their service to anyone who has doubts and fear of taking this huge leap.
I trust their work and advice completely, trust me you will look and feel like a new person when all the work has been completed.
Naz
Thanks for helping me through a difficult time.
I was a patient of Alan for over a year while undergoing implant surgery. I have always found Alan to be very kind, gentle and extremely knowledgeable as he took all the time needed to explain exactly what was occurring at each stage of this lengthy process. He was minutely precise in the making of his bridges, dentures, implants and crowns. During appointments Alan always checked I was comfortable and frequently asked what it was I was hoping he could achieve. Alan and Lesa are truly an extremely skilled, professional team with a sense of humour and we became good friends. Lesa has a great eye for the cosmetic enhancement and they work so well together the appointments are a pleasure. I would fully recommend Alan. I feel confident again with a gorgeous smile to be proud of – thanks Alan!!
JS
I just wanted to say a huge thank you…..
I just wanted to say a huge thank you to Alan and Lesa both for making a stressful process much easier for me. Your care and consideration was amazing and it made a not very nice situation bearable. You both took the time to really care and I absolutely appreciate that – also a massive thank you for my new smile- I totally LOVE it – I will recommend you both to anyone looking for a great team – again …Many thanks !!!
Leanne
You gave me my smile back…..
Doctor Alan Payne – you gave me my smile and thank you Lesa for your great assistance !
Anne E
I had crowns done for my upper front teeth…..
I had crowns done for my upper front teeth. A partial plate top and bottom. The schedule was well planned in advance and executed with precision and pleasure. Unfortunately things didn’t pan out as we all expected. At my check up a few months later, a minor cosmetic problem was discussed. Between Alan, Lesa and myself it was decided on doing a re treatment which was at no cost to me…..100% guaranteed. YES…TRUE…
WOW…. I really can’t speak highly enough about this duo, so professional, caring and perfectionists to the end. The result….fantastic!!!!
Thanks heaps you two stars, love you.
Lynette
Alan explained the process step by step…..
‘I was a little apprehensive about embarking on an entirely new set of dentures, but need not have worried. Alan explained the process step by step, from beginning to end so that I was always fully informed. My concerns and requests (‘exacting’ is the word I believe ) were met with kindness and consideration and acted upon until I had the result I hoped for. I wish I had found Alan and Lesa and their skilled team of technicians years ago, and would recommend them to anyone. ‘
SE
You made the whole experience so much easier…..
Thank you so much Alan, Lesa and Yvonne for being so friendly, kind, gentle and for genuinely caring about me and making my smile perfect. The whole experience was explained thoroughly before, during and after which put my mind at ease a lot. During the procedures of receiving my 5 crowns you were always asking if I was OK and if I was in a little pain you would top up the numbing without hesitation. You made the whole experience so much easier and more comfortable than I could have ever imagined. Now I can finally smile with confidence – I am so very grateful. You guys are one awesome team!!!
MB
Thank you for giving me back my smile…..
Thank you for giving me back my smile. I truly appreciate your generosity and kindness you showed me at every visit. Thank you for giving me a brand new top denture for free!!!I will continue to recommend you to everyone I meet. My family and friends are so impressed with the fantastic job you made building my new dentures.
SG
I hated the thought of dentures…….
I hated the thought of dentures and put the whole process off for as long as possible – If I had known about Alan Payne and his team I would have done it years ago.
Your visit starts with Yvonne’s helpful and friendly welcome and the process begins. Every step was explained, every question answered. The whole team has a passion for perfection and works with dedication and joy.
Lesa’s eye for shape and colour is amazing. Alan’s truly outstanding skill and attention to the smallest detail ensured a perfect fit and his patience in showing me every step of the process was phenomenal.
He has given me back the gifts of talking, eating and smiling with comfort and confidence.
Thank you Alan from the bottom of my heart.
YM
I can now wear my implant dentures all day without discomfort
Thank you Alan & Lesa.
It is certainly a pleasure to now be able to eat out and not have to worry about the menu. I can now wear my implant dentures all day without discomfort and it is no longer an embarrassment to smile. I have even been told I look younger!! Your dedication and attention to detail was certainly displayed in my case, especially as I have been let down by other dentists in the past. Your work is absolutely amazing and I would certainly recommend you to other clients.
Joyce S
Being a nervous patient having my six front teeth crowned
Being a nervous patient having my six front teeth crowned to makeover my smile was a daunting process. Alan’s warm and kind nature soon had me feeling at ease which continued throughout. His witty sense of humour always made me laugh even in some trying situations. I felt supported through the whole process and nothing was ever too much trouble. His expertise produced a fantastic result that I am more than happy with and I have no hesitation in recommending Alan and Lesa to future patients.
RS
Thank you for all the support/encouragement you have given me
Thank you Alan, Lesa and Yvonne for all the support/encouragement you have given me. It has been a long journey but we got there – a happy patient and good results.
SA
Wow – did I ever have a hang-up about my grubby teeth!
Wow did I ever have a hang-up about my grubby teeth and people making fun of me for years ! Once Alan and Lesa did a make-over on me by taking out my rotten teeth and making me dentures, I now feel like a new man and not like a dinosaur! Alan and Lesa were very patient working with me and my tough mouth – in fact the whole team including Yvonne and Carol need a big vote of thanks. Eating peanuts is going to be more fun now – you guys have changed my life!
Ken F
I am blown away by the amazing results of my crowns
How lucky I was to have found Alan and his trusty assistant Lesa, when I researched who would be the best cosmetic dentist for me. It’s not often anyone can say they enjoyed their dental appointments – but I can! Alan was so professional while at the same time sharing his sense of humour, both he and Lesa made me feel like I was their only patient. I am blown away by the amazing results of my crowns and am now boasting a great smile, enjoying smiling in photos for the first time! Thank you Alan and Lesa for your attention to detail and your concern for my comfort, please also pass on my thanks to the fantastic Lab Techs you work with.
Michelle D
Alan is exceptional with an eye for detail not often seen
Dr Alan Payne has been my dentist for 3 years. He is exceptional with an eye for detail not often seen. Very few people realise that my upper and lower teeth are prosthetic, they look perfectly natural. Dr Payne’s gentle approach to all dentistry is exceptional. My teeth are a perfect fit and I am able to bite and chew without any difficulty. I would recommend to any person needing specialist dentistry if you need falsy’s, Alan is the man for you! – JP
Oral healthcare of the highest standard
Very very pleased to be associated with Alan; he ticks all the boxes; qualified, experienced, passionate, caring, friendly and professional. He has an outstanding support team are familiar to me. Alan also has an external group of experts, each masters in their professions, if required.. This is Oral healthcare of the highest standard, excellence at its best.
Thankyou, Taka E
Alan has fixed a big problem for me
I was very lucky to find Alan who has fixed a big problem for me. I had a full recondition and it was his vast experience and happy go lucky friendly attitude that got me through this. I do give 5 stars to Alan and Lesa, and his team at Northland Prosthodontics. I thank you guys heaps.
Tony J
Brian talks about his implant dentures
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